All the cancellation and refund policy for doctors is described here, please read it carefully
Cancellation Policy :
We collect lump sum HCSs Fees for multiple consultations which have been booked by the Registered Users. In the event it is proved that the Practitioners have acted in contravention of any applicable laws, the HCS shall provide a complete refund to the User, subject to an investigation undertaken By mediqueue team or any third party or any investigation organization. HCSs will be obliged to refund all amounts for which no consultation has been delivered. In that case, the refundable amount (only for the consecutive week) will be deducted from the total amount you have earned in a week, and the net amount will be deposited in your account at the end of the week.
By the first week of every month, the Aggregator shall share a settlement statement (“Monthly Settlement Statement”) with the Doctor providing the break-up for each of the consultation services as detailed above rendered in the previous month.
All the payments made under this Agreement shall be subject to applicable withholding taxes and such taxes as applicable from time to time.